I guess I should have read these reviews before I ever gave them a call. My pump was/is turning its self off after it runs for about 10-15 minutes. The tech showed up while I was at work and my son was home. I told my son what the concern was and he in turn told the tech. I started to make my way home and about 15 minutes later my son called me back and told me the tech said that everything was ok. I asked to speak with the tech and he told me the same, that he got the pump running and that everything was working ok. I tried to explain to hi m 2x that if he just lets it run for a few more minutes it will turn itself off. He then told me that he had it running for a few minutes and it was fine. I then told him to leave my house and that I was not going to pay for his service since he did nothing at all other than turn the pump on. I called their service and got a rep who asked what I wanted her to do, i said let me speak to a manager. I then got transfered to a dispatcher. He told me that he could not transfer me to a manager but in turn got my phone number and said a manager would call me back... That was early last week and no call. I will never go there again period
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