Purchased the Heel Stick online from www.heelstick.com. Price was $9.99 plus $9.99 S&H for 2 sticks. After entering credit card info, the site asks you if you would like to purchase an extra 2.5 oz (double size) stick for an extra $9.99 with no further shipping charges. I clicked OK, as this seemed fine. I then clicked "No Thanks" to the remaining 3 offers. At no time did I have a chance to cancel the order or see a total. Upon completion of the order, my credit card had been charged $60.58. This is double what it should have been.
The website offers nothing but a phone number to call for order information and even states on the website that: "The best time to call may be thursday or friday, as our representatives are extremely busy".
I did not receive an order confirmation to the email address I provided.
I am so angry right now, and I should have known better. My wife saw the heel-stick on "Pitch Men" on discovery channel, and we thought this must be a decent company.
Avoid like the plague. This company will scam you as it has done many people. I would love to be part of a class action suit, if anyone is interested.
Ryan
The Colony, Texas
U.S.A.
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