Complaint / Review
Dish Network
Told Nothing Was Owed After Cancelling, Then Called About Unpaid Charges

We cancelled our dish network service in February to switch to DirecTV. Once we called to cancel they convinced us to keep our dish at no charge until we decided that we wanted to stay with DirecTV. We had an outstanding bill that we worked out with Dish and we immediately paid the amount that we were asked to pay. Once we cancelled I specifically asked if I owed anything else. I was told that we owed nothing and our service was cancelled.

We have now been getting phone calls from Dish saying that we have unpaid charges that we have to pay. This is not what we understood from our last phone call. We were lied to. I will now not ever consider going back to Dish and will make sure everyone I know does not get Dish Network. I have not had one good customer service experience with them. All that I have asked is they remove the charges as they have said they would.