Complaint / Review
Nationwide Home Warranty
Is a scam will not pay any claims without proof of "maintainence" on each and every (supposedly) covered item

Beware! Nationwide is just a scam and rip-off!

I am so ANGRY! Finally needed to file a claim with them on my refrigerator and Nationwide says that they will not repair/replace my refrigerator unless I send them "MAINTAINENCE" reports. I told them nobody pays for a professional to come out and take the temperature on a working refrigerator. They said that they do not cover anything without proof of "maintainence". On that item.

So, if you haven't paid for professionals to come "maintain" all your working applicances they aren't covered.

It is not really a company but a bunch of con artists. Not only are they refusing to repair my refrigerator they told me that I am under a one year contract (you have to cancel within the first 3 days).

I will have my bank stop payment immediately.

I will be contacting the Attorney General ofr Alabama as well as the BBB.

I told the manager, Rene Jackson that I didn't know how she slept at night working for a company like this. I find it odd that other complaints state that they spoke to the same exact "manager". If this is a nationwide (across America) company what are the odds of people from different states reaching the same person? I would say that it is run by a handfull of employess and all they do is field off the complaints as they do not cover anybody. They are sheer profit as they refuse to pay any claims that do not have proof of "maintainence". How many people pay for a professional to come and test their appliances, toilets, hot tub, ac units that are working fine?

They take your money and you trust that you are covered. You make a claim and they REFUSE TO COVER IT unless you have maintainence reports on the applicance or toilet or whatever. So it would cost about $1400 or more a year to pay to "maintain" ALL your appliances. If they are not " maintained, " they are NOT COVERED so this is a USELESS policy and actually a SCAM! If there has been repair work done this will not suffice-it has to be "maintainence" wherein a professional comes out and checks a perfectly fine, working functional appliance, toilet, AC unit etc just to say it's fine.

This ought to be illegal as it is nothing but robbery!!