Usacomplaints.com » Miscellaneous » Complaint / Review: GT Xpress - Called to cancel after 10 min. Wouldn t let me cancel for 24 hours. #422587

Complaint / Review
GT Xpress
Called to cancel after 10 min. Wouldn't let me cancel for 24 hours

I tryed to cancel this item 10 min. After I ordered and was told that I had to wait 24 hours to be in the system. Called back the next day at 7 am pst. Was told already shipped and I could refuse pkg. Or they would give me a credit of 14.95.. I told them I wanted a full refund including S&H because they talked me into something I didn't want. I was told this would be done. The next three calls I made they told me I would get credit for item only. Long story short the S&H is more than the product would have cost me, and they will not give me credit. I am fileing a complaint with my credit card co. And BBB.


Offender: GT Xpress

Country: USA   State: Colorado   City: Boulder
Address: Po Box 3556
Phone: 8003579213

Category: Miscellaneous

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