This company called our office saying that there has been a price change on our copier's ink toner and that the toner has been shipped on our behalf under the old price. At the time of the call, we have just used our last supply of toner and have asked someone to place an order to replenish us. Imagine our surprise when we received 1 toner, and days after, an invoice for $487.29. I have attempted to call this company numerous times over the following days to no avail. My calls just keeps going to voice mail.
Recently, a Rick Miller from the company returned my call but I was unavailable. I returned his call as soon as I got the chance but got the voice mail again. At the time of the writing of this complaint, Rick Miller called again and said that he will fax me a Return Order form. That is yet to happen.
Our equipment vendor have confirmed that they have gotten several inquiries regarding this company and that they acknowledge that this is a bogus company out to "pirate" business out from our vendor.
0 comments