I ordered the free sample and was charged $3.95 like they promised, only to find 2 weeks later, they charged my account $87.13. When I called to speak to someone about this, I was told that she does not handle the billing. She said she would cancel my subscription, but she could not credit my account, I never ordered a subscription of anything! I asked for a phone number to billing, she said she did not have one, that I had to go online to [email protected]. That is not a billing website where I could straighten this out.
I asked to speak to a supervisor and she said the supervisor would tell me the same thing, she was rude and did not want me to speak to a supervisor, but put me on hold for one. After 25 minutes, I finally hung up.
I found it very odd that she could not give me a phone number to billing and she could cancel my so called "subscription" but not credit my account for the charges that should have never been put on there. Now I have to stop all transactions to my account and hope that they haven't charged my account any more before I can do this.
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