Triple Crown Maffucci moved me from Brooklyn to Northern California. They promised delivery in 7-10 days and did not apologize when my belongings finally arrived 19 days later. Once the truck arrived I immediately started emptying boxes to make room in the house. I opened one box with man's clothing and informed the movers that it did not belong to me and they returned it to the truck.
Over the next several days I begin to open boxes and realized that several of my items were missing. Clothing, bookshelves, legs to my oval mirror, sweaters and designer purses all gone. I called the company and was informed that the driver said that nothing else was on his truck. I called back the next day and was informed that the driver said that I signed the Bill of Landing and confirmed that I had everything. I suggested that they check the other five families that were also loaded on the truck for the trip across country. I am sure that someone had my belongings just as I had a box of men's clothing.
I filed a report and the company replied as follows: "Based upon our review of your file, we are unable to offer any settlement on this claim and mus decline liability for your claim as submitted." "Late Delivery-Not Qualified for Warranty. Clothing Box-Not Documented at Delivery. Clear Carton w/Red Handle-Not Documented at Delivery. Blue Carton w/Sweaters/Misc-Not Documented at Delivery. Bookshelves-Not Documented at Delivery."
I was not informed that every box must be open and every item accounted for before the driver left my house. The company's blatant disregard for my belongings and the trust that I placed in them is not acceptable. The will not take responsibility for any part of my lost.
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