Usacomplaints.com » Miscellaneous » Complaint / Review: Direct TV - $200 Deposit Not Refunded, $201.53 Cancellation Fee Billed. #395336

Complaint / Review
Direct TV
$200 Deposit Not Refunded, $201.53 Cancellation Fee Billed

I cancelled my service with Direct TV. When I first got service, I was told by the customer service rep that I had to pay a 200.00 deposit to establish service. I did so. However, since I had the account there was always some problem with the service, basically the charges, so I cancelled the account after it was reported to me that a payment I sent in by money order was not received, even though the money order was cashed.

When I cancelled the service, they did not refund my deposit, but they sent me a bill for 201.53 even though I returned all equipment. They called it a cancellation fee.


Offender: Direct TV

Country: USA   State: California   City: Los Angeles
Address: P.O. Box 1079
Phone: 8005315000

Category: Miscellaneous

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