Usacomplaints.com » Miscellaneous » Complaint / Review: Direct TV - Deposit Not Refunded and Cancellation Fee Billed After Return. #395336

Complaint / Review
Direct TV
Deposit Not Refunded and Cancellation Fee Billed After Return

I cancelled my service with direct tv. When I first go service I was told by the customer service rep that I had to pay a 200.00 deposit to establish service. I did so. However since I had the account there was always some problem with the service basically the charges, so I cancelled the account after it was reported to me that a payment I sent in by money order was not received however the money order was cashed. When i cancelled the service they did not refund my deposit but they sent me a bill for 201.53 even though I returned all equipment. They called it a cancellation fee.


Offender: Direct TV

Country: USA   State: California   City: Los Angeles
Address: P.O. Box 1079
Phone: 8005315000

Category: Miscellaneous

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