Buyer beware. Direct TV is a giant company, but you will be treated very small. I subscribed to Direct TV in September and was thrilled to have the NFL Sunday Ticket. They wanted a $250.00 deposit which I let them take from my debit card. 1st they took $500.00 from my account, and told me I had to wait 10 business days to get my money returned to my account. I was furious. But it gets worse. 2 days later, I had no direct tv service. They informed me that I owed them over $450.00 and they suspended my service. I pleaded with them that I had never had Direct TV before. They gave me a previous address which was my sons address. Almost the same names, but different socials, etc. I pleaded with them, but they never returned my deposit or restored my service. Months later I paid a deposit for my aunt to get Direct TV. I should have known better! I was about to pay my rent when I found out that DIRECT TV han taken 1053.00 from my account for my aunt's bill. It took me two eviction notices, and 3 weeks of constant pressure to get this money returned to my account. Is there anything we can do against a giant like DIRECT TV?
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