Buyer beware. Direct TV is a giant company, but you will be treated very small. I subscribed to Direct TV in September and was thrilled to have the NFL Sunday Ticket. They wanted a $250.00 deposit, which I let them take from my debit card. First they took $500.00 from my account and told me I had to wait 10 business days to get my money returned to my account. I was furious. But it gets worse.
Two days later, I had no Direct TV service. They informed me that I owed them over $450.00 and they suspended my service. I pleaded with them that I had never had Direct TV before. They gave me a previous address, which was my son's address. The names were almost the same, but the socials, etc., were different. I pleaded with them, but they never returned my deposit or restored my service.
Months later I paid a deposit for my aunt to get Direct TV. I should have known better! I was about to pay my rent when I found out that Direct TV had taken $1053.00 from my account for my aunt's bill. It took two eviction notices and 3 weeks of constant pressure to get this money returned to my account.
Is there anything we can do against a giant like Direct TV?
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