I ordered (3) items from target online on 12/19 and paid 2nd day air for these items to be delivered. They shipped the items in 2 different shipments. Both shipments went out on the 20th. However, only one was shipped 2nd day air. The other was shipped ground. Although they both arrived in time for Christmas, which I will agree is a good thing; I paid for 2nd day air, not ground. According to the "your package has shipped email" they sent on both shipments, they stated they had both been shipped via 2nd day air. I went directly to the UPS site and typed in the tracking number myself to see where the 1st package was when it had not arrived 2 days after the 2nd package that had shipped had come in and that is how I discovered that they had actually shipped it ground.
One would think that by charging customers for a service they are not using, then falsifing that information on the emails that they are sending out that they are commiting interent, wire and mail fraud. I am certain that they probably use this practice often. They charge consumers for one type of service and deliver yet another. I wonder just how much they make extra per consumer with this fraudulent practice???
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