We placed an order for some custom pipes on 9/29/08. They took $809.00 from my account on 9/30. We were told 4-6 weeks. We were later told they take 8-10 weeks.
In November we emailed them and actually got a response from Thumper saying he contacted the manufacturer and they were on schedule. We should see them in 2-4 more weeks.
We are now going on 12 weeks and no pipes! I contacted the manufacturer (after some research) and they told me if the order had been placed, the pipes would have been here long ago. No order had been placed.
So, not only did they steal my money but they lied to us in the email about the pipes being "on schedule". This tells me they are committing blatent FRAUD!
We have filed a report with the BBB in Texas as well as our bank.
Bet Dad Rick is turning in his grave over how his company is now being run into the ground!!
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