Beware of this company, people do not use this companys merchant services nor their gift card service. They rip u off. They had been charging monthly, annually and so many charges that u dont even know that existed. And whenever u call them they do not respond or theysay u got to deal with different dept, and u never get ny reply from them.
I had been using their service for the past 5 yrs and they had been actually charging extra fees and the customer servic fees, dont know what that fees is for th past 2 yrs... And when i asked them they said they can return it back for the past 3 months and they can only do that since the othes are all toooo old transaction that they cannot help...
Well did i get that 3 months charges atleast no... They sat they will do it next billing cycle. And the same thing repeated and i never got it back... I keep calling the same thing happens... So i said i am going to cut my service i would like to know the procedure, they simply cancelled my gift cerd sevice and charged $125 for that... I suddenly saw the charge on my account today!!!
They said that i left a message about cancelling gift services, well i said them i was enquiring about clsing my service but i did not ask u to... Well ijust have 3months to go on my contract which is like 12 dollar monthly. It woul have been just 36 bucks if i waited till my end of contract...
Why did u charge my giftcard and i want my contract to get over with. But they said i have to pay for recoonection fee few hundred bucks and service of 2 yrs again... What a nuisance company... No professionalism..., they just ripped me off all money let me see how theyu will survive cheating people. They will repent for it.
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