Usacomplaints.com » Miscellaneous » Complaint / Review: Total ILD Teleservices, Vox Trail, LTD. Voicemail Monthly Fee, ILD Teleservices - Total ILD Teleservices said you visited a website we got your phone number and biour order to your number. Prob. Is it s not my number. #325038

Complaint / Review
Total ILD Teleservices, Vox Trail, LTD. Voicemail Monthly Fee, ILD Teleservices
Total ILD Teleservices said " you visited a website we got your phone number and biour order to your number". Prob. Is it's not my number

On 07/11/08 my fiance and I were going over our AT&T phone bill. It has been running $95.33 for the past 2 months. Upon a total break down of every thing on it - we ran across on the last page the summary of charges from the " Company ", who call themselves Vox Trail LTD. / ILTeleservices, and Total ILD Teleservices, for a charge of $14.95. I ask my Fiance what that was, and he told me that he didn't know - but it's been on his bill for the last two phone statements. We were thinking that AT&T was jacking up their prices - for what ever reasons, and that if we were going to be charged close to a hundred dollars for each months phone service (as we live in a remote area of Oklahoma -and have no other choice for a phone carrier), that we would disconnect AT&T - and go with a family plan cellular service.

On 07/12/08 I had to find out what or who this multi-named company was & what that $14.95 was he was paying for. I was in no way prepared to hear that AT&T had no idea "what we purchased online from them, but that they (AT&T) was a third party billing station for them, as it had to be what we purchased online". So now Iam really curious -and dial Vox Trail LTD. At this
1-800-433-4518 Questions? Section of this twilight zone episode of find the goods. I call and this guy answers, I don't remember his name - but i asked about this charge - he stated that I "had visited a internet site and placed an order for a voice mail service". I said that i had no credit cards to do this and he said "you had it billed to your home phone number". He asked my name I told him Pamela but that the bill is under Carl (some companies don't let you deal with billing issues if the last name is different). And when I go to internet sites I do enter Carls phone # as we live together - so now he says to me " well the name who ordered it was Pamela ", I said "that IS my name mister". He was shocked and noticably upset -"THINKING I DECIEVED HIM". He said " you should have told me your real name-you were tricking me". I told him in no way did I order whatever it was he had, and that I was going to file a complaint with the FCC - as my name is not on the bill only Carls is, and that I never order anything online at any time ". I asked him to hold on that " i was going to grab my local phone book & he could walk me through the steps to make some money and split it with him because Iam not on this bill in anyway, and to use a phone number just cuz he thinks it 's mine is a bad lack in judgement -on his theiving skills, but the FCC might be able to get more answers than I can ". He was quick to tell me that the money will be credited to the phone bill.in the end of it all I said " I will believe it when I see it, but when the FCC catches up to him - I hoped he recieves the maximum possible sentence for his evil deeds.



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