Rip-off!!! I was referred to Majicjack by a friend that has had success with this product. I purchased one and it arrived as promised. I decided to cancel the 5 year deal and was given a promp return. I asked that I be credited for the 5 year deal only and they refunded ALL of the charges. I have tried MANY, MANY times to get it working, Hours and hours on the im with them and no results!
I have tried all of their fixes as well as many times I have rebooted and tried to re-load this again. It is a most pathetic means of customer service consuming countless hours trying to get this to work. I purchased this in order to communicate in areas of the world that have internet service and either limited or no service and the rates are stifling.
This would have been great had it worked but now, I am stuck without any form of communications other than emails and I.M. PLEASE DO NOT WASTE YOUR TIME AND/OR MONEY!!!
Please beware, there may be a few that are working but from the amount of negative blogs that I have read, it would appear that there seems to be a lot more not working than those that are. Had this worked for me, the people that I am working with out of the U.S., would have been purchasing them by the cases as well as the company that I work for as well as the facility that I am working in.
A great idea but Dan Borislow needs to find a means of getting the bugs worked out and staffing a support group that can handle issues over the phone.
If this product is so great, whay don't they use it to offer support rather than the I.M.???
Obviously it is not as good as claimed.
Also, they advertise that you can pick your area cod and DO NOT TELL YOU that there are only a few area codes to choose from. They tell you that you will be able to change it for free (One time only) when more are brought on line. As I said this is not disclosed and is fraud in my mind.
You will have people that will have to pay long distance to call you from next door beacuse the area code that you have to choose from could be hundreds of miles away!
All in all, I am sure that the few that this product works for are happy but for the majority, I am sure that they regrte such a SCAM!
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