Fraudulent billing: and they will not return monies deducted from checking account.
I received information for benefits, which included a Mastercard, and allowing me 7 days to review without my account being billed. My checking account was billed before I received the information. I called and cancelled my membership, 4 days after receiving the information. When I received my bank statement, I called their Customer Service Dept. To find out why the money was deducted and was told that I would have to write and letter requesting the refund and include a copy of my statement showing the money was deducted. I was told that it would take 30 days to process the refund. The money was deducted on 8/19/02, I cancelled on 8/25/02, wrote letter requesting refund on 9/24/02 and as of 12/12/02 have not received refund. I get only a busy signal with repeated calls to Customer Service.
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