On May 29 I ordered a pair for prada ballerina shoes for my daughter. The price was $169.00. For some reason the the same date of the order they took out $169.00 from my account and an additional $1.69.in the computer it states that the order was processed on May 30. Their email states that it takes 15 business days to recieve the shoes. This never happened.in the beginning I was able to get someone from thier "live help". Now that it has been so long, I don't even get that. The only thing I get is "operator not avalible, leave message." This has been done several times. Still no response. Today is July 10, l have no shoes, no reponse and no refund. I an very upset with this on-line service and want something to be done to make them liable for misleading the public. I hope this is not going on deaf ears.
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