To all whom is interested in enrolling in the program at Clear Debt, please think twice before committing to the program!!! As an ex-employee of Clear Debt, along with three other ex-employees whom currently sit with me as I write this report, I urge you not to use Clear Debt to handle your debt issues. I promise the company will rob you blind, and doesn't care anything about you.
One of the managers, Robert Teal, always tells the customers how he's with them until the end, and he'll always help them when they need it, but if the customer calls back one day after enrolling into the program, because that customer might want to cancel, or is concerned, he will duck and dodge your call, he will talk very badly about you to the other employees, and will not under any circumstance refund your money.
In addition, the "manangers" Jim Jr. And Jim Sr. Are a father-son dueo, whom have absolutely no idea how to run the company; they treat the majority of their employees like crap, and talk about them behind their backs. They have had several racial comments to other mangers and even some employees about other people in the office, including racial comments about African American customers; stating to the effect "that as long as there are black people, we will always stay in business." I took personal offense to that, regardless of the color of my skin.
The management team does not pay it's employees properly, there is no type of incentive for all the leads we were demanded to follow; all they did was push us, and fire us if we ever go sick. It was gotten so bad at the company that the two owners, Rick and Carl, have split up, causing a great break in the company, which will definitely lead to the business closing it's doors for good.
As at one point, when we were trying to enroll the client into the program, we asked for at least $200 a month, for 12 months, to pay our fees, so nothing was getting done within the first year to settle any of the clients debt. Also, we were forced to tell the clients that we could settle their debt for an industry average of 20%, however, in the time I worked for the company, the lowest settlement I saw was 70%; that's a long way from 20%.
The company recently purchased a dialer system, which is suppose to allow the employees to call more people in a given time frame, unfortunately they failed to invest in quality employees, and fired the quaility employees they did have, so now the millions they have spent on the dialer, they are losing daily.
From the time I began working for the company to now, every person that was in the department has either been fired or quit, because of the way the management department treated us. People were getting fired for having a magazine on their desk, to missing a day or work, because their child was sick, to being out for surgery. As employees, we constantly asked the management department, Jim and Jim when we would have insurance, they always said it was coming, but we never did receive it, and to this day, the company still doesn't have insurance for it's employees.
I'm not writing this report because I'm bitter about the company, but to spare somebody else the agony of trying to retrieve their money once this "company" goes out of business, which will be in the near and present future. I'm sure anybody who is looking into this company will probably call and inquire about this report, please do not allow them, especially Robert Teal, to fool you. They are very decietful, and will say anything in their power to steal your money.
During the time I was there, we did have a very nice supervisor, Terry Morrision; unfortunately, the management team treated him badly as well. Also, there were about 147 complaints on this sight in December, however, Clear Debt has spent thousands of dollars getting the reports "removed." I'm sure one day they'll pay to have this report "removed" also, I guess that is the nature of the beast. Please becareful all... Ex employee!!!
P.S. Terry, I hope you find something more exciting and worthwhile than Clear Debt Results...
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