I had purchased a "One Year of Service Plus Double Minute Bonus On Future Cards" Tracfone Card. After using-up the initial 400 units which came with the card, I purchased the next card. The units on this card were doubled as advertised on the oririnal card. When those units were used-up, I purchased the next card. This time however, tracfone refused to double the units saying that this feature has been redeemed.
Well, redeemed it was, but only once. The description on the original card clearly states "Double Minute Bonus On Future Cards" - Cards - that's plural thus promising the feature to be redeemed multiple times on more then just one additional card.
Don't be mislead by this seemingly minor flaw! The implications of this practice are huge! Tracfone makes its product attractive by offering certain features thus luring many customers into investing into buying their phones and establishing a phone service with them. Then they don't honor the attractive features they sold! Now the customers are stuck with uneconomical phone service. There is no recourse. Customers buy the time cards up-front for cash, Trasfone collects the money and even if they loose a customer later, they don't care. They bank on luring in new customers by offering attractive services they know they wont provide. This is a multimillion dollar scam!
Don't let them get away with this! Join me in finding a lawyer interested in chalenging this cheating!!
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