Seems that I, too, have been a victim of this "company" which seems to be nothing more than a band of theives.
I checked my bank account last Friday... So happens that it was after 5PM so I could do nothing all last weekend concerning what I discovered. I noticed that a check numbered "1001" in the amount of $19.95 was processed on the 15th/16th of April which was odd since I rarely write checks and my most recent check was number 1600 something (I won't post the exact number because lets face it... Who knows who is taking notes).
I sent my bank's member services an email and their reply, which I received the following Monday, was that it was for a company called DCL-ENV, Inc, an esafe check that I supposedly authorized. It also gave me a phone number. I called them and, like with other crooks and criminals, the phone call was imediately forwarded to a voicemail with... You guessed it... A full mailbox, so I could not leave my message of discontent.
After trying back all afternoon, I finally reached the ever-apologetic Laura, who told me that they purchased several companies, including Greenzap, and all of their records, including account numbers, etc. She assured me that my name was deleted from their list and that I should expect my money to be refunded within 24 - 48 hours.
Now it is Thursday, April 24th, and my money has not been refunded.in fact, there was ANOTHER withdrawal from my account, check number 1002, in the amount of $19.75. I didn't bother calling my bank right away as I knew exactly who it was. I called "Laura" back and she showed both surprise and not-surprised at the same time (odd... Isn't it). Again, she told me that I am removed from their records and that the initial amount of $19.95 will be refunded by the end of the day and that the other amount will be refunded within a few days.
So far, no refund has been given.
I contacted my bank to inform them of the continual mischarging of my account. When the Fraud Department representative told me the company name on the "check" was Three, Inc... A name I found through googling the phone number initially given to me, I wasn't surprised.
I currently live about a 3 hour drive from where my bank is... As I am a college student in Tallahassee, FL and my hometown is near Ft. Walton Beach, FL. I now have to drive all the way there, file afidavits with my bank to dispute the withdrawals and I have to close my account and open a new one. I also have to contact the department of Veterans Affairs and the VA VocRehab to have my direct deposits rerouted to my new accounts. I won't even be able to do all of this until next week since it is now Finals week at school.
These people need to be dealt with. Put me along with any others that seek justice. I don't care what age we live in... Crime is NEVER acceptable.
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