I ordered a multi function videocamera MP3, digital camera player for them. It had a 400.00 voucher attached to it. It still cost me almost 200.00. I liked it because it was small.
The videocamera would not work. It was fuzzy when ever objects moved or you moved the camera.
I contacted the company via email customer service and phone but got a answering type service.
I sent them a letter stating I wanted a refund as I was dissatisfied with product, which was a Christmas gift to husband. They never responded to emails and / or letters.
Despite their 100% customer satisfaction, I could not get them to credit me on credit card. I contacted the company to dispute the bill and let them know I returned the product. They sent the credit card company a letter stating that they never received shipment. I sent the credit card company proof of returned merchandise via UPS tracking but the credit card company stated that they could not credit me as it was a valid purchase, meaning that I am out of a product and money too.
I have since read that this is a Scam company. Expensive lesson learned.
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