Before I purchased the kit I contacted ITC TV via their customer service number. I asked them many questions regarding expenses of starting up this program and making it run just like what was shown on TV. They said that it would be about $20 per month and that was all. I asked them several times again if that was all the expense would be and was told yes. So I took a chance and ordered it.
After spending two days solid getting this set up I was ready to sell. I contacted ITC TV to set up my merchant account. They had enclosed a flyer in my kit saying that the fee would be waived if I signed up in a certain amount of time. When I called them they said that this was not so. They said I had an option of a $500 package or a $1000 package.
I told them that the whole thing was starting to sound like a rip off as I was told that there was no other expenses other than the $20 a month. The man became very upset and told me that I had no right saying it was a rip off as they had given me a website as was promised on the TV program. I then got upset myself and said "No! What your show promised was that I could have this site up and running and making money in one day with no additional out of pocket expense"
He then said that I could go to PayPal and set up an account and then take credit card numbers and run them through PayPal manualy. So I set up an account with PayPal. Then I asked PalPay how to run credit cards manualy. PayPal told me that I could not do it that way through them.
I then contacted ITC and told them that I was not accustom to being lied too, or ripped off and that I was shipping the kit back. I then told them to send me the return number to return it with.
A week later I still had not recieved the information I wanted and my 30 day trial period was getting closer. I called them again and told them to give me the return credit number. They told me that they had never spoke with me. I then told them the exact time and date I had called and then added "If you think you can blow me off about returning this thing until AFTER my 30 day trial is up, your messing with the wrong person" With that they gave me the information I needed.
I returned it certified return receipt because I have a feeling they are going to deny that I returned it. I also have a feeling I have not had the last of my dealings with them. But they are messing with the wrong person if they think they can get away with it. I have vowed to spread the word in regards to their practices.inCLUDING starting an on line group at http://groups. Yahoo.com/group/shaggedbyitctv Your all welcome to join.
Sussie
Tumalo, Oregon
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