Usacomplaints.com » Miscellaneous » Complaint / Review: Google Treasure Chest, Blazingwords - Purchased and cancelled Google Treasure, Blazingwords fraudulently got my credit card from them and made unauthorized charges. #473449

Complaint / Review
Google Treasure Chest, Blazingwords
Purchased and cancelled Google Treasure, Blazingwords fraudulently got my credit card from them and made unauthorized charges

My husband signed up for Google Treasure Chest for $1.95 which is supposed to teach you how to make money posting Google links. Soon after ordering someone called and SAID they were from Google Treasure Chest and that they needed his credit card number again because there was an error in processing. He gave it to them, but it made me suspicious so I went to the site and checked the fine print and realized they were going to charge us $72.21 if we didn't cancel before the trial period ended in 7 days.

He immediately called back to cancel but was told he had to wait at least 48 hours for their computers to update for a cancellation. 48 hours later they told him he couldn't cancel until Monday because it was after 5pm on Friday. He FINALLY got it cancelled and got a confirmation number on Monday. On Wednesday there was a charge for $72.21 to our account.

We called Google Treasure Chest to complain but they insisted that the charge wasn't from them. They finally told us that they share their customer information with other similar companies.

Apparently, Blazingwords got our phone number from them and called and pretended to be Treasure Chest and said that the error in processing had occurred so that they coould get our credit card information. Then, they signed us up WITHOUT OUR CONCENT for THEIR program and charged us the $72.21.

My husband called Blazingwords and they said we signed up for their program on their website which is a LIE. We had never even been to their site. They said they are going to refund our money in 7-10 days and cancel our account. We'll see if we actually get it back, I'm not too hopeful.

Bethany
Utica, New York
U.S.A.



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