On 01/07/08 i placed an order for a set of four phones with an answering machine through this company and received them 5 days later. 24 hours later after charging them, 3 out of the 4 phone batteries would not hold a charge. I tried to call the company, but they will tell you that they don't assist you with anything over the phone except sales. So i e-mailed customer service repeatedly to no avail for three weeks and then i called the company back furious. I was told that they would ship out replacement batteries that day. Three days later i called to check on the batteries and was told they were sent by postal mail and would take 5 days. When it didn't come a week later, i called them back. I was told that it shipped out by ups the day before, so apparently i was lied to a week before about it being shipped out immediately and then also the next time i called about it being sent by postal mail. Last friday the batteries arrived by ups and were ice cold, but i put them in the phones and tried again to charge them for 24 hours. Of course they didn't work. I called the company back today 02/04/08 and was told to ship the phones back and they would ship me new ones. I asked for shipping labels to be sent to me, so i wouldn't have to pay to ship back the phones. Mark the office manager told me that he would e-mail them to me in a couple hours. I explained that my printer is not working right now and i would need them mailed to me. He stated that they don't do that, so i agreed to have them e-mailed to me and i could go somewhere else to print them out.
I want to let everyone know that this company is a ripoff. The products are used. The customer service department does not respond. The office manager mark is supposedly the only supervisor that works there and he is rude and unhelpful.
I ordered these phones on 01/07/08 and here is it a month later and i still only have one working phone out of 4 and the company could care less. I repeately e-mailed them advising that i would post their poor services online everywhere and they didn't even respond, so they don't even care if everyone knows how awful they. They already have my money, so they could care less whether my phones work or not. I will never purchase anything from this company again and i suggest that no one else does either, unless you like buying junk and not being able to return it. Oh and by the way. They won't refund the full amount of your money if you return something either, which is why i've been enduring this hassle for so long or i would have returned them for my money back. They will only refund a fraction. But they will sell you another junk item if you would like. Please tell all your friends not to use buymebuyme.com. They will take your money, sell you junk, lie to you and it will take months to ever get any of your money back, if at all. I would love to know who the owner of this company is and tell them just how bad their service is and that they won't be in business long with these practices, but then i'm sure they already know they are scamming people!
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