Usacomplaints.com » Miscellaneous » Complaint / Review: Bare Essentials - 60 day refund. They don t tell you shipping and handeling is non-refundable. Plan to throw away $16.00. I also covered return shipping which cost an additional $6.00. None of this was originally disclosed. San Francisco California. #256775

Complaint / Review
Bare Essentials
60 day refund. They don't tell you shipping and handeling is non-refundable. Plan to throw away $16.00. I also covered return shipping which cost an additional $6.00. None of this was originally disclosed. San Francisco California

I ordered the product with the understanding that I would receive a full refund for 60 days, if I was dissatisfied. I was also informed that it would be my responsibility to pay for shipping the product back to the warehouse if I decided I was not 100% satisfied. I tried the product but there were way too many steps required. It was definately not as simpleto use as they made it seem. I paid aroud $6.00 and returned the product within the first week.

About 1 week later I received confirmation that they issued my refund. The refund was for $9.50 but the original charge to my debit card was for around $25.00. They were charging me a non-refundable shipping and handeling charge of over $15.00 which was not disclosed. This is, in my opinion, another way to rip people off. I would have never tried the product if this charge was disclosed initially!


Offender: Bare Essentials

Country: USA   State: Nationwide
Phone: 8887954747
Site:

Category: Miscellaneous

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