When I contacted these people, I was led to believe that they would help me with the dispute and the amount of taxes I owe the IRS. I have my 1098s that show approx $15k more in mortgage interest deductions than the IRS.
Yesterday I received a letter stating they are going to set up a payment plan with the IRS based on my owing them the incorrect amount. When I called their office this morning all I got was a scripted response from a woman who told me all they do is set up a payment plan and I have to resolve the discrepancy with the IRS. She said once I do this, they will revise the payment plan based on the correct amount.initially, I was told by their office NOT to contact the IRS and now I am supposed to contact them?
I paid them $1975.00 for what? To tell the IRS I will make payments to them? I could have done that myself. I feel like I was mislead and scammed. I am extremely dissatisfied with this service, and I will be handling my own IRS problems.
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