When I checked my bank statement I saw a transaction of $29.99 that I knew I had not made, nor did my husband make it. I also noticed an international transaction fee of $0.24. I have never in my life made any kind of an international transaction. I immediately called my bank and they were very helpful. They advised me to go to my local branch and fill out a dispute report and canceled my debit card. I went to my bank and received a new debit card immediately.
I had printed out the "complaint" that I found online regarding this company and gave it to my bank representative. I filed a dispute and was assured that I would receive my money back into my account within a couple of weeks, as it usually takes that long for the bank to do their investigation.
I am fortunate that my bank was willing to listen to me and take action so quickly. Time will tell if I get my money back, but I am sure I will. I suggest that if you have internet access to your bank account or credit card account, you check it at least twice weekly to catch these type of fradulent transactions quickly so your bank won't give you a hard time.
Sharon
Tamarac, Florida
U.S.A.
0 comments