I have contacted these people several times, i have not had the money put back in my account and they continued to double bill each month. I have faxed them my bank account and they tell me they don't show it on their records. I talked with a manager finally. Named jackie. Everytime I have called these people to talk to the manager I have been told it can be done (transfer my call to jackie or any manager) and that they have too many other customers to talk to and they are hanging up on me. I was treated that way from the first day I contacted them numerous hanging up because they can't see it on their screen. Even after finally getting a manager, having my credit union fax them my account and was told by "jackie' to call her i have been unable to get any one to do anything but tell me they can't transfer me and they have too many other customers to talk to and they diconnect me... They keep saying you can fax us a coupy of your statement. I have done everything and now I'm at yet another stand-still. Kathryn, miranda, ca.
0 comments