I do not do internet shopping, only once Have I used my debit card through internet and it was with Tower Hobbies to buy my dad some rc airplan parts. I do not buy anything over the phone. I only use my card for gas and bills along with the occasional pop up town or dinner. I noticed that my account has not been adding up so I started to look into the error.
On 7/24/06 at 7:00 P.M. I noticed a charge for $20.95 to LSM5-us-pay.com from my bank through my debit card. I called my bank which is the one who gave me the name of the alleged company and a ph# which, when you call, most of the time the phone usually states something to the effect that "the number 236-5254 is being checked for trouble". I then went online and tried a reverse phone directory but could not some up with anything.
I then put in LSM5-us-pay in my search and pulled up usacomplaints.com/reposrt/ripoff182593.htm. I could not beleive what I found. I called my main bank and asked them info about this charge and this is when I found out that on 5/16/06 I had a charge of $19.95,5/18/06 I had a charge of $20.95,6/18/06 I had a charge for $20.95 and on 7/18/06 I had a charge for $20.95. I have filled out all proper dispute forms with my bank and got copies. My local Branch Manager tried to contact the company and was successful. He then procedded to ask the person answering the phone who they were and the name of the company they worked for. Person on the other line stated the name of his company was customer service.
Branch Manager then asked who he worked for, that person stated they did not know. Branch Manager told that person that they were charging an account and that the owner was not authorizing charges. Person stated they could not help with out the cc#, My branch Manager did not give number to person again. My branch Manager then asked for a supervisor. My branch manager was trsf to supervisor, my bank stated that they were charging an account and he did not know what for and wanted to know for what services. Then person on the other line then stated that he did not know what services his company offered. The other person also stated that he worked for over 500 companies.
Bank then asked for his address, person asked why. Bank told them it was so he could write to them. They then stated that they do not accept letters. Although the website offers a mailing address in another country for contact. They stated that there was no means of contact other than through email. They gave david the email address listed above ad [email protected].
They then told him they were located in the Netherlands. I then contacted my local authorities who stated they could not do anything becaus ethey are located out of jurisdiction. So here I am writing to you.
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