I was notified that my account was overdrawn. I walked into the bank and stated that they must be wrong, I am in no way overdrawn. The looked over my banking transactions and said they saw nothing out of the ordinary and I must have spent too much.
One month later, I again received an overdrawn letter. Again I went into the Navarre Florida branch and was told again nothing out of the ordinary was showing on my account.
I called the corporate office to ask for assistance. A male banker, name unknown asked me if I have any autopays associated to my account. I said no, there are no autopayments on my account. He then stated he found the problem. A company was taking small amounts from my account, and I was not catching it on my bank statements due to so many transactions.
He then told me to inform the local branch and they should take care of it and return my money, which has now amounted to over $1,000.00. I again went into the branch, they said since I was not able to find the problem myself within 30 days I was out my money and they were not responsible.
I asked how it is possible to have someone take money from my account without my permission. They stated that the person identity matched my own.
Regions Bank then sent me a letter with a persons name on it. The name was similiar to mine but spelled his first name differently. He had a different middle name. His address was not mine, his place of employment was not mine.
Regions Bank not only will not take responsibility for this. This person obviously was not me. Had they looked and compared the information given, they would have seen this person was not me.
Now Regions has placed a bad credit report on myself. They are asking me to pay them for the over drafts, when it is their fault in the first place. On top of everything, they owe me over $1,000.00
So if you value your money, I would keep it out of Regions Bank.
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