Installation was NOT done when promised (we selected this dealer partly because of the installation date they promised.) We wanted our windows in before winter 2005. They were installed in January (estimate date was Sept!)
Work was not performed to minimum industry standards, despite doing it over a second time! The work is so ugly, other contractors have said these people have NO business being in business and deserve to lose their license.
Significant Interior damage to dry wall and sills (only a couple of items were fixed poorly and will have to be redone properly.)
Damage to inside of windows with multiple screw holes.
Broken window diverter has not been repaired yet (reported in first week of May, it is now mid-June.)
Screens for 2 patio doors, 6 windows STILL not delivered.
We didn't realize how bad this was until a 3rd party came out to inspect it for us in person. They were APPALLED.
Three year old level of workmanship, questionable business practices, no customer service, and worst case, either clueless about their industry standards, or purposely selling sub-standard work when they know they don't have the ability to live up to their contract.
See photos of their work here (a picture speaks a thousand words!)
Http://pg. Photos. Yahoo.com/ph/onlineaccounts/album? Dir=8a2fre2&. Src=ph
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