Run, do not walk away from this contractor. They do windows, siding, doors and remodeling. We had them put in new windows and had the worst experience. We signed a contract in April and the windows arrived 1 week late.
Out of 12 windows they installed, more than half did not work properly, they did not lock. A new 45-degree bay that was supposed to go in was a 30-degree bay. When we pointed this out to the installer he laughed and told us it happens all the time.
Anyway, they put in that bay since I now had a huge hole in my house and promised me a 2-3 week wait for a real 45-degree bay. We waited from July 2 until October 5 for our bay window.
Meanwhile Nu View would not return our calls or give us any information about our windows. They did however threatened to take us to court and insisted we pay the contract in full (which we did not) because they put a window in. (just not the one we ordered).
The 45-degree bay finally arrived and was 4 inches to short in height for the opening so now adjustments need to be made to the trim. They also finally fixed some of the locks.
We did complain to the BBB and the owner of the company threatened me with a lawsuit for slander. The owner of the company also yelled at us on numerous occasions when we called to get information about our window. This is supposed to be a family run business and the 2 head guys (father and son) actually yelled at a customer.
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