An almost brilliant rip-off. A comedy to listen to. I called them before submission (45 minute wait) because of multiple rebates offered on this product. I got the name of the support person and did exactly as I was told, inlcuding sending the materials by certified mail. You get periodic email letting you know the rebate is being processed. You even get an email saying you'll receive a check, followed shortly by an email of rebate final status change. If you assume that means your rebate, which was already approved, is being sent... WRONG! You need to click on a link which will tell you, after all of the hoops you've jumped through, that your rebate was denied by the manufacturer. The reason?'Invalid UPC'. And I'm not the only one who's been given the same reason and systematic brush off-just do some research. I called Onrebate (2 hours on hold) they couldn't help me because 'they didn't know who I originally spoke to', but whoops, I had the guy's name! Great! They approved me after I faxed all of the original information AGAIN! I got another email saying that my rebate was approved! All is well? WRONG! A few days later another rebate email. The same denial. The same reasons! One last try to contact Onrebate, but this time, after 45 minutes on hold, I was simply disconnected. I won't buy from Tigerdirect again unless they honor theis rebate. I'll never use Onrebate, buy any X2gen products or make a buying decision based on a rebated price ever again.
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