In April telemarketeer calls offering three programs for $1.00 trial to be applied to credit card ending in 4027 on file. I figure it's ok, must have something to do with the bank. I order wc value plus and wc explore usa and tell him No to the long distance because I don't use it. So he reads them back to me and I reply with Yes, Yes, No. No big deal right? Wrong, it's January and I"m still battling these crooks. Anyhow I forgot to cancell before the trial was over and my wife is asking what these charges on our credit card statement are, so I call Fusion Telekom @ 800 254 1384 NV, and wc value plus @ 800 475 1942 and cancell. So I get billed for we explore for the next six months after several calls to Chase and Provell I get a form for refund and eventually I get a refund from Provell. But I"m still out 69.90 from Fusion Telekom and I thought they were Provell company too. Anyhow I do some research on Provell lead me to rip off report, thanks to them I found out a lot about Damark/Provell. Ok now let tell you about the fraud. I get my credit card statement on the 13th of January, has a charge for Fusion Talk of $24.95,800 591 5354. I call aol visa@Chase and tell this is unauthorized charge, they took it off immediately pending investigation if the the merchants bank can prove I used their service I
ll be recharged. So I as her how thy accessed my credit card she says phone conversation in early December. Told her I had not talk to them. So now I call Fusion Talk, I ask if I had an account there after taking more info she said yes. I asked her how they accessed my credit card and charged 24.95 to something I didn't order, she said telephone conversatin in December, wanna hear she asks, I said certainly, boy did get a shock it was an audio tape from back in April, not December, but April and it had been audited. It had we saying yes, yes, and they cut the No part right off. So now I know how they got the $69.90 back in April and I found out they are supposely a long distance company. Well I have the same long distance company since 2002 and I use a cell phone for most of the time. So I did not order, authorize or use their service ever. So now I call Chase back and explain the fraud, close the account and investigate they said. Ok fine. I call back a few days later to check on whats going on? Nothing they say I closed the account and no investigation is going on. You know I hit the ceiling. She reopened the account and closed it under fraud notice. I
m now waiting for a letter from them. So it's not over yet and I want my money back and to stop Provell, Fusion marketeers from ripping off other people, Its not right. Here's a tip for folks who have fell for this scam, make sure when you can and cancell you cancell memberships and services and autorenewals... Lay back and listen to them scream. They hate it when you know about autorenewals. Oh one last thing, in my research I have found that Chase-Manhatten has a marketing agreement with Provell, and Provell has a connection to Aol time warner. I do have Aol, and Aol visa, hmmmm makes u wonder doesn't it??? Chase wanted to blow this off, I wouldn't let them, don't let them get away with it file here
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