January 3rd I joined Salehoo. Salehoo is a paid data base of dropshippers. I paid $50.00 for a list of the companies I could order from to dropship the merchandise I purchased to customers who purchased from me.
January 3rd I opened a store on ebay called Out Of The Box! I sold two xbox360 platinum, delux packs, one for $1150 and one for $1080. I ordered the items from Netdropshippers on the evening of the second order, 1/05/06.
I made the purchase with my credit card and awaited the confirmation. The following day, 1/06/06, I received an email from them stating that I had to wire the money because orders over $400.00 are not accepted with credit cards. The next day, I went to my Bank1 account and wired $2000.00 to thier Bank of America Account and it was received 1/09/06, the next business day.
I got an email from one of my customers asking for a confirmation number, so I called Netdropshippers. No answer. I emailed. No answer, meanwhile, the second customer asked for the arrival date. I called, no answer. I emailed, no reply.
I received an email from Netdropshippers that said they were out of the items I had ordered and I was credited the money, $2000.00 into the account with THEM. I litterally screamed! I emailed my customers and humbly appologized for the inconvenience. I had to refund their money and hope they didn't leave bad feedback. Now, I am out the $2000.00 that Netdropshippers has credited to my "account" with them.
That nest day, 1/15/06, I request a cash refund wired back to my own bank account. No response. I called. No answer. I emailed again threatening Federal Trade Commission reports and BBB reports. No response. I called their bank, they were very helpful, however, powerless.
Finally, 1/25/06, I got an email from Netdropshippers requesting the date of my original request of a cash refund. Great I thought, I'm getting my money back!
1/27/06, got an email from Netdropshippers stating that I already received a refund and it is in my "account" with THEM! Pardon me, while I scream again!
That money was my small business nest egg and they are keeping it! That is all of the savings I have in the world!
Their own policy which is stated in a reply on this very site, states that they will give refunds in 30 days for checks, money orders and credit cards due to fraud possibilities. My money was sent as a wire! They have it and they are not responding to my requests for a refund, they have not delivered merchandise, they have STOLEN $2,000.00 from me! If there is a lawsuit pending, I want in, if only to tell my story.
There are several others in this same boat from EBAY. I've told them about this site for research of other dropshippers.
If there is anyone out there that can help. Please HELP!
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