Usacomplaints.com » Miscellaneous » Complaint / Review: HotHomePages - Ripoff Very misleading and more Very misleading and more tricked and lied to us. #13378

Complaint / Review
HotHomePages
Ripoff Very misleading and more Very misleading and more tricked and lied to us

3 weeks ago I found a wonderful website I thought would be. It is a free for trial website for 30 days. Everything went well for the first 2 weeks using the site except 2 problems they assured me verbally the problem would be corrected, and the support was great until I bought into the web site maker.

I had a complaint from the beginning, and that was on their shopping page, it would not work, and there storage disk would not recover your space back after you deleted songs. Once you run out of storage space you will be charged more to update it. S

So I called them, and they assured me verbally it would be taking care of. What was wrong with it was they said one of their technician's coded it wrong, and they were trying to fix the problem.

I could not use it for advertising affiliate programs. Some of the banners you would put in there would get stuck, and there was no way to delete them, plus the ones that would work, would not show up to the general public.

Finally after numerous e-mail's, and phone calls they did not reply back to, they did reply back finally to say their was nothing they could do about it, and I should just plaster the banners all over my pages that I can create, and to me that would look terrible to place banners every where.

That is a very unorganized way to do things in my opinion, and the shopping area was suppose to be designed for the purpose of putting my affiliate banners into it they said before I bought their web site. I told them I don't want a site that don't work like they said it would, and I want my money back, because their site's were inoperatable in areas. They told me to just deal with it, and have fun.

I then called IBILL which is one of the website billing companies they go through, and told them the problem, and to cancel my account with them. What that means is they won't charge me more after one year is up. Then I asked them if I could get my money back, and they said not through them, and I would have to take it up with HotHomePages, and I had one year use of the site because it was paid for.

Then later I went back into my site, and HotHomePages deleted my website, and put it up as available to the general public to use with my name in the browser above, and I paid for that site. They did not refund my moneys, or tell me that they were going to do that to me, they just took my money, and shut my site off.

Then I got several letters from one of their support staff, and the games began. I was told that I accepted a contract that said I can not use my site for commercial use, which that is what their company set the sites up for in the first place. Here is what he said. I will copy, and paste it

Did you read the terms and services agreement? It plainly says that you are not supposed to use the site for commercial use, or to solicit or maintain businesses Did you read the agreement? You checked *YES* to the agreement page. Then I wrote back to him saying if that was the case then why did they have many tools to use to promote business with in their sites they sell people, and this is double jeopardy then. Then he sent back this letter to me. You can promote or sign up to commission junction, that is true. That does not mean that Hothomepages.com engine is set up to automatically integrate third part vendors code or software. You stated in the attached email that


Offender: HotHomePages

Country: USA   State: Florida   City: Orlando
Address: 100 South Orange Ave Suite 1000
Phone: 4078727951

Category: Miscellaneous

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