Sent them my check for 10 machines on 10-28. First 5 machines arrived 12-16. They don't want to start making calls because of holidays. Next 5 machines arrived on 01-02. I was livid because I could have collected the interest on money if I had known they weren't going to send them all at once. I told them you wanted my money all at once so I want my machines.
Started placing machines in Jan. Starting about 7 months later machines started blowing fuses left and right. Finally sent 5 out of 10 machines back Dec. 2004 at their expense and Richard Shakitano (? Spelling) said he was going to get to the bottom and keep in touch with me. Never heard from him and left several messages with no response. When finally talked with him he didn't know anything. USELESS!!!
Customer service is a joke. They never return phone calls and never ship when promised. Things are always back ordered and have more excuses then I've ever heard. First everything is held in customes because of the war. Then it's the holidays. Then it's the hurricanes. It never ends.
I'm fed up and frustrated. I want my money back. Took out a 2nd to start this business and I'm stressed everyday over it. Could kick myself.
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