Originally we bought a phillips 46" tv on 12/28 that was paid by cash on 01/25 we returned that tv because the sound went so we had it replaced with the same extact tv on 1/26 we returned back to Walmart with the other tv for the same issue. So we decide to change brands and go to a visio 50" we speak to joe the sales rep explain what happen so he tells us hell bring the tv up to customer svr we paid an extra 200 dollars cash we get home open the box and there's an old lg tv in the box we rush back to Walmart as angry as you can imagine explain to customer srv what happen they call nick the asst mgr who refused to look into the situation or our receipt and proceeded to us he wouldn't take the tv back or giving us our money back mind u we paid cash he was very rude and obnoxious and didn't want to be bothered at all so we basically gave a $700.00 cash donation to Walmart. To what I call a non profit Walmart organization this guy nick should be fired for his non communicative skills.
0 comments