I recieved a phone call from these people telling me i had an issue with my laptop and that they were representives of "Microsoft" and had been tasked with correcting the issue. I had concerns but as the laptop was demonstrating issues of not running routine maintance and i have no real understanding about computers i relucantly let them have remote access to my laptop. The laptop appears to be working correctly but in reality i have no idea if it is or not.
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