I was called in the fall of 2008 about a vacation package which I purchased for $996.00. I was then called near the end of my package window in May to extend it for another three years for $99.00, which I did.
I went to book a cruise to the Bahamas, only to find out that several details had been told to me incorrectly (i.E. I had been told it was all inclusive only to find out that it isn't, I had been told it was a cruise and never told about port fees, resort taxes, etc.). I did not book a vacation with them.
I have recently been called incessantly by the company to 'extend' again since my current package is supposedly already expired, even though I bought a 3-year extension in May. I was called before 6am, which I find extremely inconsiderate and it seems that the callers don't make a point to look at which time zone they are calling! They also do not leave a number for me to return the call to talk about my package, which I find unprofessional.
I would love to get my money back. This thing had been a scam since the start and I have no interest in staying in their vacation locations which don't look worth the money to get there!
I'm upset that I've lost $1095.00 to the scam.
0 comments