Usacomplaints.com » Miscellaneous » Complaint / Review: OurTime.com - Consumer Report. #1086355

Complaint / Review
OurTime.com
Consumer Report

Been on Our Time site since this past winter & noticed that I was auto charged for another 6 months on July 22. I am currently pursuing a relationship & closed my acct on July 25 since I will not be utilizing the site. While balancing my check book acct other evening is when I noticed the auto payment so I attempted to call but received recording that it was after business hours. Today I called 888-892-2065 & spoke to Dave & explained I just saw auto charge & I closed acct recently so I requested a refund since I will not be using the site in the near future & I was told no refund policy. I asked to speak to the supervisor & was transferred to John & I explained the above mentioned to John & that I would at least expect 5 mos refunded since the just took auto payment for 6 months & John informed me that he could not provide me with any refund. I told them I'd pay for a month since I didn't realize auto pay was when I closed my acct. I do expect that they would be descent enough to refund at least 5 of the 6 mos that they just auto renewed.


Offender: OurTime.com

Country: USA   State: Texas   City: Dallas   ZIP: 75225
Address: P.O. Box 25458
Phone: 3236030188, 8777949511, 8667278920
Site:

Category: Miscellaneous

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