On 12/4/01, I purchased 2 waterbeds from Superior waterbeds. On one of the waterbeds, titled, starlight bed complete, I was promised a complete waterbed with headboard lights, underneath drawers and padded side rails.
I was also charged for and promised complete set up at time of delivery.
Not only were the waterbeds not filled with water and the chemicals added as promised, the starlight bed complete did not have lights, ANY side rails (just bare board with splinters). It was also missing underneath drawers.
I have tried to resolve this with Superior waterbeds and even gone to a mediation session with the BBB Houston.
Instead of resolving this issue, I have been treated rudely by the management and told they wanted more money if I was to get what I was originally promised.
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