Case History
On or about May 8, I ordered an item from Costco Mail Order. Shortly after starting the order,
A page comes up to do a survey. Only about 3 questions.By doing the survey you could get a choice of
A gift from their list and only pay for the shipping. I did this 2 times giving my Visa card number and
Address. A few days later I received both items. Charges on my Visa was only for shipping. I sincerely
thought I was doing a survey for Costco..
At month end I received my Visa Statement. These 2 companies had billed me for their products which
I had not authorized.
I called Card Services and talked to a female, Angela. And described my problem. She pulled up a current
List of items for June. There was another charge from one of the companies. This will show on my June statement. At this time I had our cards cancelled. It could have been a lot worse.
Companies and list of items:
BFM Miumilano: 5/9 fgt. Charges $5.99 Legit
5/23 charges $98.00 Unauthorized product (never Received)
SW Webb Vaporfume 5/9 fgt. Charges 4.95 Legit
5/21 Charges $109.67 Unauthorized product (never received)
6/11 Charges 69.62 Unauthorized product (not received)
I checked both of these companies on the Internet and they had a very long bad history of problems such
as I mentioned above.
This is the first time I have encountered this problem. My husband and I are senior citizens living on a fixed income. This sort of fraud is uncalled for.
Please remove these items from our account. Thank you for the excellent service you have given us.
Juanita Boirum
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