Derma Juvenate
Complaint 252159 Details Scan your bills for fraudThumbs up 0 Thumbs down Flag
Date Occurred: 05/16Reported Damages: $89.91Location: Middlesex
After agreeing to a free trial of this product and paying £4.99 postage I duly received the product via Royal Mail. However, 14 days later, I noticed that £89.91 was taken from my bank account by this company without my permission. I contacted derma juvenate by telephone (Number was stated on the box in which serum was delivered) and was told that I should have read the 'terms and conditions' which states that if the product was not returned within 14 days of receipt, the company would charge my bank account £89.91. Please can any one advise where they saw the advert ie Newspaper or Magazine as I wish to take this incident up with them. I think it was a national newspaper but have not kept the original advert.
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