I had asked Brittany Medrano, owner and stylist? If she could perm my hair. She said she knew how, and would be glad to. I showed her pictures of the curl I wanted, and she said she could do it. I told her I would probably need 2 or 3 kits, since I have long hair, and that my hair processes very quickly. She said she understood all of it. When she finished my perm, my hair was horribly frizzy and terribly bushy. I couldn't believe it! She said it was just because she had used a clarifying shampoo to take the products out of it, so the perm would take well. I was skeptical, but had not had a perm in several years, and thought things may have changed. She said not to wash my hair for 3 days, then I could shampoo and condition it. I did, but it was still horribly bushy. I wanted to cry everytime I looked in the mirror. I called her and went back 4 days later. She claimed the problem was because I was on medication, and that makes hair do strange things. She wet my hair and told me I just needed to put a whole lot of mouse in it, in order to get curl, rather than frizz. I was still extremely upset, and tried to put deep conditioners in it, to no avail. Even my husband was sick that he ever wanted me to get a perm. I couldn't even get a very wide tooth comb through it. I went back to her in April for her to put a keratin treatment on it, and to redo my color. She had always done a pretty good job on my color, and I thought she would try to fix the problem with my hair being so out of control. She didn't.
When it came time for my next color and cut, I found a very experienced stylist. She said my hair was VERY overprocessed, and had been rolled wrong. My ends were straight, while the rest was bushy; almost no real curl. I had to pay $100.00 to get 2 boxes of straightener and a deep conditioning treatment to take all of the so-called perm out. My hair looked like it used to before my perm fiasco. 4 days later, I went back to my new stylist, who put a real keratin treatment on it. She put a thick conditioner on it, then put me under a dryer for 20 minutes. This, evidently, this was a real keratin treatment. Brittany only sprayed something on my hair, and charged me $15.00 for a keratin treatment. No hair dryer.
It is obvious to me, and others, that she has NO IDEA what she is doing. Yet, she deceives clients into believing she does, and takes their money, while ruining their hair. She needs to be out of business.
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