This character Preston Nesper from ENTERPRISE RENTAL CAR located in long beach on aiport way used my credit card to pay a bill that was unknow to me previously. He charged my account dec. 16 with out permission. Now that's illegal, fraud, theif like movement. When i spoke with accountanting (crystal) stated that he shold not have done that. Anything over 90days is not legal & unauthorized per ENTERPRISE policy.
When i spok with the manager TOM, he was as clueless & ignorant as PRESTON. He eventually hung up in my ear due to the lack of communication skills he did not pocess. Oh he hung after i asked to speak to the district manager CHRIS HINE. He was than not reachable after that. So i called the corporat office & left a message for a MICELLE K. NO Response! Than crystal from accountanting called me back & stated that they are going to reverse the charges. Iasked her so what made you do that, to avoid any further problem & to make you happy.
I had informed them that i was going to the police department to file criminal charges against enterprise / PRESTON NESPER. They didn't like that. He committed an illegal act & i'm quite offende by anyone using my credit card because they think they know best. This is America... We have rights & i felt very violated. No apology no nothing. I am going to follow thismatter to the end. They were so out of line. I was really floored in regards to crystal comment &just said it as it was "YOU GUYS ARE TRYING TO COVER YOUR @#$!!"
I AM VERY DISSATISFIED WITH THE ILLEGAL ACTIVITY FORM ENTERPRISE EMPLOYER!!! Watch your credit cards in dealing with enterprise rental car. I would use cash or money order only. No one likes a thief!!!
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