MagicJack is a Scam, Fraud, and Unethical company. Stay away. Don%u2019t subscribe to the service. They advertise a customer can call any phone anywhere free in USA or Canada; however, that is a lie. Tucked into Section 4 of the Terms and Conditions gives them the right to block any calls they want %u2013 or charge an extra fee to complete the call - such as calls to phones using other VOIP services, local calls to fully paid discount calling card services such as overseas, local calls to conference and other connection services, etc. I can%u2019t even call my home or office because we use another VOIP service. Worse, I can%u2019t call my family in Thailand using a local call discount card, as it competes with their long-distance program.
These facts are not mentioned up-front, or revealed when ordering. A customer needs to run into trouble before they become aware of the limitation. Calling Customer Service is no good as all they do is refer you to the TERMS and CONDITIONS that does not point out the where calls require extra payment.
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