Usacomplaints.com » Miscellaneous » Complaint / Review: Equinox and Sheridan Labs - Consumer Report. #1047607

Complaint / Review
Equinox and Sheridan Labs
Consumer Report

Misleading advertising!!! My mistake was to order a free product for a shipping charge of $4.95. No other cost was given on the order page. 14 days later a charge for $99.00 was applied to the charge account. Unfortunately, I did not know this until I received the statement a month later which included a 2nd charge for $105.95. I never received a 2nd product! I called to complain and ask for a refund. I was consistently told that I had agreed to all the terms and conditions when I placed the order. There were no terms and conditions or actual cost to be approved. After speaking with 4 people, including 2 "supervisors" for an hour, the last person actually "gave" me a "discount" for $30.00. But I don't have the product. This is a scam! I still have to pay $174.95. I changed my credit card account number to prevent any further charges from this disreputable company.


Offender: Equinox and Sheridan Labs

Country: USA   State: Utah   City: Bluffdale   ZIP: 84065
Address: 14953 Heritagecrest Way, Suite C
Phone: 8773161904, 8778629839, 8778629835, 8775240272, 8775992652, 8773161859
Site:

Category: Miscellaneous

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