I have booked and paid for a cruise, Hotel and other related touring package for my family (7 people) I got the confirmation letter stating that I will get the tickets within 7 days. After 30 days I did not get the tickets I have called the Cruise Superstore many times and they finally admitted on a phone conversation that they cannot deliver the tickets because they do not have the deal. I have asked for my money back and they promised to credit the money back to my credit card within one day. Well it has been more that 60 days and I am getting all the excuses in the world why the refund is delay. I have started my own investigation and in the process found out that the cruise superstore is not licensed to sell travel packages, they are only in business for less than one year and basically they are scamming the public by taking money for travel packages that they do not have. I was also informed by the cruise superstore employees that their bank account is frozen due to many other complaints. I can go on and on but the main point for the public is BE AWARE THE CRUISE SUPERSTORE IS A SCAM
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