Purchased a Whirlpoo Ref. Model ED2KHAXVT Side by side o 10/31 for our Florida condo. Delivery date was ll/03/11. Upon our arrival in January The ice maker was frozen up. Was told to call a&e Factory Service. Ref. Was serviced 02/01/12; 02/27 and 08/02 for default icemaker. Serviced again on 02/27 for same problem. Ref. Icemaker still freezing up. Have visited hhgregg in Clearwater {the company I purchased the ref.} and showed them my purchase agreement and copies of service repairs. They were to contact Whirlpool and contact me. No response. I called Whirlpool and was told to call a&e factory service again. They came back on 08/27/02, problem still not corrected. I called the Manassas, Va. Hhgregg store where I initiated the original sale. Talked to Mngr. Walt Bagwell on 2/16 and he was going to get right back to me as to what could be done to give me a replacement ref. Mr. Bagwell has never called back. I feel I am bing given the shaft and that I am due a replacement ref. That icemaker properly works. Can you help?
0 comments